Privacy Policy, Terms & Conditions, Shipping, Cancellation & Refund Policy

Your Privacy
We respect the privacy of your personal information and we strive to maintain the confidentiality of your personal information given by you. The objective of collecting your personal data is to deliver products and services, future marketing purposes and to improve our services to you. Only our authorized employees have access to your personal information. We will not disclose information about our customers to third parties except where it is part of providing a service to you – e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. We may also be required to disclose such information to regulators, lawyers, auditors, other companies in the same group, third party service providers and appointed marketing agency.

Your Consent
We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

Communication & Marketing
If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of ARYAN LEGACY.

All ARYAN LEGACY members have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by visiting ‘Your Details’ in ‘Your Account’ on the ARYAN LEGACY website. You can access ‘Your Account’ once you register and login. Or click on the ‘unsubscribe’ link in any email communications which might we send you.

What are Cookies?
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit ARYAN LEGACY, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

Site Statistics
We may disclose aggregate, anonymised statistics about the number of visitors to this Website or number of purchases made as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to this Website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors’ screen settings and other general information. ARYAN LEGACY uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users. Further information regarding the way in which this information is obtained and used can be obtained by contacting us.

Disclosures of your information
We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:

In the event that ARYAN LEGACY sells or buys any business or assets;

If ARYAN LEGACY or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of FVSB, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Third Party Sites
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Checking Your Details
If you wish to verify the details you have submitted to ARYAN LEGACY you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information.

Contacting Us
We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a member of the ARYAN LEGACY team, who will be delighted to answer any questions you may have.

Terms and Conditions

Welcome to ARYAN LEGACY online store. The terms and conditions stated below apply to all visitors and users of https://onlinearyan.com/. By accessing or using this site, you agree to be bound by these terms and conditions.

General

The contents of these terms and conditions may be changed, moved, or deleted at any time without prior notice.
ARYAN LEGACY reserves the right to modify or update any part of the Terms and Conditions as deemed necessary.
Any violation of these rules and regulations will result in immediate action against the offender(s).

Site Contents & Copyrights

Unless otherwise stated, all materials on this site—including images, illustrations, designs, icons, photographs, video clips, written materials, and other content (“Contents of the Site”)—are copyrights, trademarks, trade dress, and/or other intellectual properties owned, controlled, or licensed by ARYAN LEGACY.

No part of this site may be reproduced, distributed, or used in any manner without prior written consent from ARYAN All comments and feedbacks submitted to ARYAN LEGACY shall remain the property of ARYAN LEGACY.
Users agree that no comment(s) submitted to https://onlinearyan.com/ will violate the rights of any third party, including copyrights, trademarks, privacy, or other personal or proprietary rights.
Users also agree not to submit any unlawful, abusive, or obscene material(s). Users are solely responsible for the content of their comments.

Product Information

We strive to display product images and descriptions as accurately as possible. However, we cannot guarantee that all actual products will look exactly the same as shown on the monitor due to variations in screen settings.

Newsletter

Users agree that https://onlinearyan.com/ may send newsletters, updates, or promotional emails regarding the latest products or offers to the registered email address.

Indemnification

Users agree to defend, indemnify, and hold https://onlinearyan.com/ harmless from any and all claims, damages, costs, and expenses—including attorney’s fees—arising from or related to the use of this site.

Return Policy

Items may be returned to the address 618, Blok C, Taman Putra Damai 47301 Petaling Jaya, provided they are unused, unwashed, and in their original packaging with tags attached.
Please contact us before returning any item to ensure a smooth process.

Link to other sites

Any access to third-party sites is at your own risk.
ARYAN LEGACY will not be held responsible or liable for any loss, damage, or issues arising in connection with third-party websites.

Inaccuracy Information

From time to time, there may be information on https://onlinearyan.com/ that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability.
We reserve the right to correct any errors or update information without prior notice.

If you are not satisfied with your purchased product(s), please return it to us along with the original invoice.

Termination

This agreement is effective unless and until either by the customer or https://onlinearyan.com/. Customer may terminate this agreement at any time. However, https://onlinearyan.com/ may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.

Shipping and Delivery Policy

Items in stock: 4-10 working days for Standard Delivery items. Items that are out of stock: Please email or call us for assistance.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia.
Any disputes arising out of or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Payments

All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard or online payment methods.

Payments cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of Your Order.

Shipping, Cancellation and Refund Policy

Cancellation Prior to Shipment
If you cancel your order(s) before it ships from our warehouse, you will not be charged any additional fees. We require a cancellation request to be submitted by emailing us at aryanputra.co@gmail.com. Once the cancellation request is received, a full refund will be initiated. We would advise a cancellation request within 12 hours upon your order submission in order for a cancellation prior to goods shipment

Return Policy
The following are the policies to be eligible for return requests after shipment/ receipt of goods:All goods sold are non-refundable except (i) Failed Delivery (ii) Wrong Delivery and (iii) Damaged good during delivery.

Only items that have been purchased directly from aryanputra.co@gmail.com Online Store can be eligible for a return.
Any aryanputra.co@gmail.com Online Store product purchased through other retailers is not eligible for this policy and must be in accordance to the respective retailers’ returns and refunds policy.

Goods are eligible for a return if the following are applied:

Incorrect:
The item is not the item you ordered. Wrong size or the colour is different from what is indicated on the order summary, or there are missing items inside the packaging.

Damaged:
The items is found to be damaged upon receipt. Items has been tampered/refurbished or modified. Customers will be responsible for all shipping charges to return goods.

Returns are applicable only for a complete aryanputra.co@gmail.com Online Store product.

Returned items must meet the following requirements: The item must be shipped back to us within 7 working days upon receipt. (as proved by the postal or courier receipt).You have proof of purchase (order invoice number and receipt).
Item must be in new condition and returned in its original packaging and free gifts received with it. All packaging must be unused, unmarked and not defaced in any manner. Item must be returned in the original box (or with, at least, suitable packaging) to protect the Product from damage during return delivery.

Change of order and cancellation of order will not be permitted once payment has been confirmed. Any cancellations due to a change of mind will not be accepted.
We reserve the right to reject any cancellation, refund that deemed unfit or unreasonable.

REFUND POLICY
Your full refund will be issued once we have received and examined the returned goods at our return center. Once the returned goods fulfil our return policy, the full refund will be initiated. The method of refund will be processed depending on your original payment method:

Online Bank Transfer, full refunds will be credited into your bank account via online bank transfer, which should be posted within 3-5 working days.

Credit card refunds services, refunds will be sent to the card-issuing bank.
Kindly contact your card-issuing bank with regards to the duration of the credit refunds.

SHIPPING POLICY
Shipping Address
We will only ship to addresses provided in the billing address or shipment address provided during your purchase.

Please ensure correct addresses and reachable phone number are provided when completing your order. We do not ship to P.O Boxes (Post-Office Box) and only to valid legitimate shipping addresses.

We will not be liable in the event of an incorrect shipping address is provided and goods are returned to us.

All re-delivery of goods to you will be charged for a associated shipping charges which will be disclosed upon request for a second delivery attempt.

Change In Shipping Address
If you have any request for change of shipping address, please email us at aryanputra.co@gmail.com within 12 hours upon your order submission.

If request of change in shipping address is made after 24 hours upon order confirmation, customers will be responsible for any associated shipping charges.

Shipping Time
It typically takes between 2-5 working days (Monday to Friday) for goods to arrive at your destination. The shipment will be delivered during office hours between 9:00 am to 5:00 pm weekdays only.

Tracking Number
Once goods is picked up by our shipping partner, the tracking ID for the package will be available. Any communication is to be via email/mobile app/sms.

For non-tangible products or services, confirmation of order and receipt will be communicated via email/mobile app/sms.

Proof of purchase, invoice or delivery order will be available.

We reserve the right to amend this policy from time to time if deemed necessary, in which no prior notification or approval from the customer is required.